Public Announcements


Congratulations To This Year's HDI Awards Nominees!


Join us in Congratulating and Celebrating this Year's Award Nominees

Register HERE to attend the Awards Banquet and Holiday Party on December 1st to see who wins!

Nominees for Analyst of the Year:

Gage Gimbus
Help Desk Technician, Continuum IT Managed Services

Tabatha Cumer
Help Desk Support Analyst, UPMC

Chris Olmeda
Help Desk Consultant, Carnegie Mellon University

Ashlyn Brickley
Service Desk Specialist, Penn State Outreach Information Technology

Matt Defibaugh
Technology Analyst, Giant Eagle

Michael Hanley
Help Desk Suport Technician, Carnegie Mellon University

Steven Krug
Technology Analyst, Giant Eagle

Jeff Ross
Help Desk Analyst, Senior, UPMC

Kamran Raja
Help Desk Consultant I, Duquesne University

Mike Lemmon
Service Operations Specialist I, Orrick Herrington & Sutcliffe

Ted Lund
Help Desk Analyst, Ansys, Inc.

Ed Berardi
Service Operations Specialist II, Orrick Herrington & Sutcliffe

Brian Tamburro
Support Analyst, University of Pittsburgh, Financial Information Systems


Nominees for Desktop Support Technician of the Year:

Brad Denmead
Help Desk Associate, Development Dimensions International

Philip Holbrook
Level 2 Technician, Continuum Managed Services

Grant Greenawalt
Level 2 Technician, Continuum Managed Services

Dominic Clements
Desktop Technician, Orrick Herrington & Sutcliffe

Allan Stewart
Desktop Administrator, University of Pittsburgh, Financial Information Systems


Awards Sponsors

Local Annual Sponsors

Local Event Sponsors

National Sponsors

HDI proudly acknowledges Robert Half Technology as the premier sponsor of the HDI Awards program. Since 2004, Robert Half Technology has given award finalists the opportunity to be honored as leaders within the technical support industry, attend the industry's leading conference, learn and grow in their professions, and network with peers from around the globe.
With over 120 locations worldwide, Robert Half Technology provides on-demand technical expertise through a full spectrum of IT staffing services – from project, contract-to- hire and full-time staffing, to managed IT services and IT solution consulting. To learn more about Robert Half Technology’s staffing solutions or start your job search, visit


AVDS (Automated Voice & Data Solutions):

Thank you to AVDA as the sponsor for the automated interview software for nominees.